Price Guarantee - Shop With Confidence
At Rockwood we believe great furniture should come with great value. That’s why we proudly offer our Rockwood Furniture Price Guarantee — giving you confidence that you’re getting competitive pricing every time you shop with us.
We know purchasing quality furniture is an important investment for your home, and we want our customers to shop with complete peace of mind. If you happen to find the same product at a lower advertised price shortly after your purchase, we’ll not only match it — we’ll go one step further.
How Our Price Guarantee Works
If you find an similar item at a lower price within 10 days of purchasing from Rockwood Furniture, we will:
- Match the lower price
- Plus give you an additional 10% of the price difference
This means you can shop confidently knowing you’re protected against missing out on a better deal elsewhere.
What Is Covered?
Our Price Guarantee applies to:
- Genuine advertised prices
- In-store pricing from major chain stores
- Online pricing from local brick-and-mortar chain retailers
We compare against reputable local retailers to ensure customers receive fair and transparent pricing on equivalent products.
What Is Not Included?
To keep the policy fair and sustainable, some promotions and special offers are excluded from the Price Guarantee, including:
- Trade prices
- Roadshow promotions
- Display set clearance deals
- Limited quantity offers
- Opening or anniversary specials
- Purchase-with-purchase promotions
- Package or bundle deals
These types of promotions are often temporary, heavily subsidised, or tied to special event pricing and therefore fall outside standard retail comparisons.
What Proof Do I Need?
To request a price match, simply provide valid proof of the lower price. This may include:
- A current advertisement
- An official online listing
Our team will verify the details and process the claim as quickly as possible.
Why We Offer a Price Guarantee
At Rockwood Furniture, we’re committed to combining high-quality craftsmanship, sustainable materials, and excellent customer service with honest pricing. Our goal is simple — we want you to feel confident that you’re receiving outstanding value every time you shop with us.
Whether you’re furnishing a new home, upgrading your living room, or searching for timeless teak furniture built to last, you can trust Rockwood Furniture to stand behind both our products and our prices.
Visit Rockwood Furniture today to explore our latest collections and experience the confidence of shopping with our Price Guarantee.